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As digital disruption has become a major force across industries, organizations have responded with significant investments in digital transformation. Unfortunately, recent research suggests that most of these efforts fail to meet or exceed expectations. Why?
With people all over the world being urged to stay at home, digital is quickly becoming the new normal, resulting in a sudden increase in the urgency of digitization and a further acceleration of digital businesses, both in direct-to-consumer and in business-to-business markets.
The biggest risk businesses face today in relation to AI, is thinking of it as somehow separate, or worse, not relevant to their main operations. This attitude can be characterised as, “Oh, AI is that misty thing that does self-driving cars and robots that fall in love.” It is in fact much broader and far less mysterious.
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