Industrial goods & services

E-commerce serves as a gateway for manufacturers and distributors to explore the aftermarket, unlocking valuable customer pools and data. Launching new customer propositions outside the core business allows for cost-effective value validation and rapid test-and-learn cycles. Leveraging our extensive experience, we aided a global machinery manufacturer in entering the spare parts aftermarket under a new brand. This initiative not only delivered significant value and business growth but also provided crucial insights into customers and parts prone to long-term wear and tear.

Digital transformation transforms the dynamics of the value chain, enabling direct interaction with end-users for manufacturers, urging distributors to enhance digital channels, and creating competition from smaller, low-cost players. Staying competitive in the future requires comprehensive digitization throughout the value chain. Let us demystify the intricacies and support your decision-making by helping you build, buy, or partner for new propositions. Notably, we accelerated one client's growth from €100 million to €1 billion through the successful launch of an online marketplace.

Optimize processes & costs using digital and (Generative) AI: Our comprehensive value scan identifies top market solutions, enabling actionable pilot plans, monetization, and successful technology adoption.

Optimize & harmonize pricing across products and platform: By streamlining global business transitions and architecture, we were able to reduce complexity by 50% for clients, enhancing market competitiveness.

Digital acceleration of sales force & field service: We empower your team with advanced data-driven capabilities and industry-leading technology tools, laying the foundation for an efficient, tech-savvy workforce that delivers exceptional value.

Transform into (digital) innovative organization: With extensive experience in global organizational transformations, we use agile methodologies to reduce costs and cultivate a culture of continuous innovation.

Due to our focus on customer needs and knowledge on tech, we are a preferred partner in defining business-wide (commercial) strategies in a rapidly changing Industrial environment. We can help you by conducting a scan on your organization (org, tech and proposition), customers, industry, and other markets. Based on this we identify, prioritize, and detail opportunities to enable future growth and profitability aligning with the evolving industry landscape.