Increasing Installer Loyalty & Efficiency with Digital, Data & AI
Our speakers and moderators
Our guests
Our moderators
Joris Tinbergen
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In many industries, success depends on effective product installation or servicing — often via direct or indirect installers or field representatives. Companies today face skilled labor shortages, pressure to boost installer efficiency, challenges in training and retention, and the need to keep installers loyal as key customer touchpoints — all while meeting rising service expectations and need to improve results. Digital & data play a key role to unlock the value helping installers, increasing marge & efficiency and fuel growth.
What to expect
- Know-how: Understanding of how digital, data, and AI can create business value
- Inspiration: Concrete use case from adjacent industries
- Real-world experience: Lessons from Enstall, the global leader in solar mounting system
- Practical: Lessons learned through interactive discussion & networking with peers
Hands-free voice logging for installers, boosting adherence
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Problem
Data fields had to be filled out after every visit, but in practice installers did not do it
Solution
A voice-enabled tool so installers can log activities hands-free while driving to their next assignment
Result
+2% upsell revenue, due to better data quality & personalized advice
Be part of a unique conversation
No rhetoric - real world insights only. We will talk honestly about the failures, frustrations and issues our panelists and ourselves have faced - openly approaching the challenging topics and always tell it like it is.
Real stories
Get inspired by real stories (both successes and failures!)
Actionable insights
Get concrete insights on how to move from plan to action
Learn from experts
Get honest & practical advice & learn from other peoples’ mistakes
Interactive & fun
Participate in a fun and entertaining discussion
Connect with peers
Connect & learn with a cross-industry group of peers
Join change leaders from across the globe
