Value creation with Gen AI in Energy, Telco & Utilities: boosting customer satisfaction, at lower costs
Our speakers and moderators
Our guests
Our moderators
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You'll gain a practical recap of what Gen AI is (and what it is not), and actionable advice on how to operationalize valuable use cases, like:
• Reducing customer service & tele sales efficiency by 10% in 8 weeks;
• Improving IT development speed by 30%;
• Optimizing (personalized) marketing to increase reach & conversion;
• Reducing churn through client conversation analysis.
What to expect
- Know-how: Understanding of how digital, data, and AI can create business value
- Inspiration: Concrete use case from adjacent industries
- Real-world experience: Lessons from Enstall, the global leader in solar mounting system
- Practical: Lessons learned through interactive discussion & networking with peers
Hands-free voice logging for installers, boosting adherence
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Problem
Data fields had to be filled out after every visit, but in practice installers did not do it
Solution
A voice-enabled tool so installers can log activities hands-free while driving to their next assignment
Result
+2% upsell revenue, due to better data quality & personalized advice
Be part of a unique conversation
No rhetoric - real world insights only. We will talk honestly about the failures, frustrations and issues our panelists and ourselves have faced - openly approaching the challenging topics and always tell it like it is.
Real stories
Get inspired by real stories (both successes and failures!)
Actionable insights
Get concrete insights on how to move from plan to action
Learn from experts
Get honest & practical advice & learn from other peoples’ mistakes
Interactive & fun
Participate in a fun and entertaining discussion
Connect with peers
Connect & learn with a cross-industry group of peers
Join change leaders from across the globe
