Digital vision and retailer collaboration
Evi is Van Lanschot’s online wealth management, savings, and investment proposition, supported by Van Lanschot (more than €1BN in assets under management). After a digital growth scan done by us we were asked to help implement the organizational and process changes that were identified as the main growth drivers going forward.
SparkOptimus has the rare valuable DNA to be able to combine food for thought on the highest strategic level and at the same time facilitate hands-on execution. Essential ingredients to change and build a future proof Evi.
Wim NieuwenhuijseDirector Evi
Together with the organization we identified the growth path and Evi’s capabilities required to get there. We assisted the team in accelerating response to customer needs and business opportunities. We identified e-commerce capability gaps in the organisation. On a day to day basis, we helped Evi define the necessary link-ups from front to back office, executing and improving innovation continuously. In breaking down Evi’s long-term plans to its quarterly targets weekly to do’s, we helped the organisation gain effective control over its growth.
Over the period of one year Evi transformed into a fully fledged online wealth management organization with all necessary capabilities to grow independently. Assets under management returned to double digit growth after a period of stagnation and the customer base doubled in size.