16 October 2020
Tech Solutions for Global Challenges
“You need to be humble enough to understand: if [your product] doesn’t fulfill the need of the customer, it will be good for the books, but not for the business.”Benoît Coquart (CEO, Legrand)
Benoît Coquart explains how to stay relevant and serve the customer while being “technology-agnostic”. Benoît Coquart shares his “recipe” for leadership during a crisis and explains why being humble is an important ingredient of success with Alexandra Jankovich during CES Unveiled 2020.
00:41 How to stay relevant to the customer
01:56 Lessons on leadership in times of crisis.
03:04 Employee investments
03:45 Challenges and opportunities deriving from AI and Advanced Analytics
04:54 Sustainability goals of Legrand and related strategies