Across sectors, we build on one universal principle: always start from CUSTOMER NEEDS and then translate this into TECHNICAL and ORGANIZATIONAL requirements. Disruptive companies always have a strong customer-first viewpoint. New technology in itself is not a goal, but when new technology can help to better fulfil a customer need and remove barriers that previously couldn’t be removed, THEN we have a recipe for disruption.
In a disruptive age, the consumer is king. It’s amazing to see how much faster you can grow if you are able to easily adapt your tech platform and business to their ever-evolving needs. Building your proposition, technology and organization in parallel is the only way to get the speed and flexibility you need.
We help companies understand ‘WHAT’ to do, develop a plan ‘HOW’ to do it, and support them in actually ‘GETTING IT DONE’ to give them a solid start. Why struggle to invent the wheel yourself if you can bring in the most experienced people and leverage learnings from hundreds of other organizations and dozens of other sectors?
Being part of the client team and helping to put the plans into practice forces you to constantly think pragmatically. You quickly learn what works and what doesn’t. This is where I feel I really make a difference.
We support companies and at the same time develop their potential to independently continue their journey. That’s why we work closely together with them to BUILD CAPABILITIES in their teams and transfer our knowledge. We believe that intrinsic talent and a certain way of working – not necessarily extensive digital experience – is the basis for success in a disruptive environment. Through on-the-job coaching, workshops and trainings, we make sure the team can grow in their (new) role.
I have seen people thrive as they got the chance to learn new skills. There is something very exciting and motivating about your leadership team trusting you to build something new, and developing yourself in the process.