Hands-on support to accelerate growth
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Accelerating performance through digital operational excellence
Totaalmarkt.nl
Totaalmarkt.nl is an online retailer of home & garden products. Its Badkamermarkt.nl label is the largest online retailer for bathroom furniture and fixtures in the Netherlands and had recently made the move to omnichannel by opening its first showroom. As online DIY competition is increasing and Totaalmarkt.nl has the ambition to continue to grow over the coming years, it asked SparkOptimus for support implementing next-level digital operational excellence.
“What I especially appreciated about our collaboration with SparkOptimus is not that they told us what, but more importantly how to do it. With their hands-on capability building approach, SparkOptimus managed to boost Totaalmarkt.nl’s performance in a matter of months”
Ton Willemse
CEO Totaalmarkt.nlTotaalmarkt.nl is an online retailer of home & garden products. Its Badkamermarkt.nl label is the largest online retailer for bathroom furniture and fixtures in the Netherlands and had recently made the move to omnichannel by opening its first showroom. As online DIY competition is increasing and Totaalmarkt.nl has the ambition to continue to grow over the coming years, it asked SparkOptimus for support implementing next-level digital operational excellence.
Totaalmarkt.nl restructured its organization around the key digital capabilities and processes required to facilitate its ambition. The hands-on support led to a substantial performance improvement in a very short time frame.